Privacy Policy

Bannister & von Dadelszen Collects and hold personal information as follows:

  1. Why?
    We collect personal information to carry out our business and to provide and to meet our legal obligations, including (but not limited to) in relation to our anti-money laundering obligations.
  2. About who?
    We collect and hold personal information about (but not limited to):
    • clients, business associates and their staff, owners and directors;
    • individuals we deal with in the course of acting for clients and carrying on our business;
    • suppliers and their staff;
    • prospective staff members or applicants; and
    • other people who come into contact with us
  3. What type?
    Usually the type of personal information we collect includes (but is not limited to):
    • names,
    • addresses,
    • contact details,
    • date of birth,
    • occupations,
    • (for staff employment history and/or details, education and qualifications, testimonials and feedback,
    • nature of relationship to our client,
    • family tree and wider relationships,
    • evidence of source of funds (in some cases), and
    • other information which assists us in conducting our business and meeting our legal obligations.
    • Sometimes, if personal information we request is not provided, we might not be able to do our job properly or even act for a client or prospective client (e.g. anti-money laundering information).
  4. How do we get the personal information?
    We collect personal information:
    • from you directly when you provide your details to us;
    • from you indirectly through various means of communicating with you such as emails, meetings, interviews, letter, business cards, telephone conversations, and off your web site);
    • from third parties in some instances, for example:
      • sometimes we might collect personal information about someone from a third party, such as a report provided by a medical professional or an employment reference from another person;
      • where a third party provides security-related services; and
    • from publicly available websites (e.g. linked in, Google search engine, the Companies Office, land-on-line etc)
  5. How do we manage your personal information?
    We take reasonable steps to protect the security of personal information, all staff are required to only use personal information for the purpose for which it is required and provided.We take reasonable steps to protect personal information held by us from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records.Where we no longer require your personal information we will comply with our legal obligations in respect of that information.
  6. Why and when do we collect, hold, use and disclose your personal information?
    Usually, we collect, hold, use and disclose your personal information for the following purposes:
    • to conduct our business;
    • to provide our services to you;
    • to engage third parties on your behalf;
    • to communicate with you;
    • to purchase goods or services from you;
    • to help us manage and enhance our services;
    • to check your identity against governmental databases, including:
      • the National Register of driver licences;
      • one of more of the following databases maintained by the Department of Internal Affairs:
        • birth or death information recorded under the Births, Deaths, Marriages, and Relationships Registration Act 1995;
        • citizenship information recorded under the Citizenship Act 1977; and/or
        • travel document information recorded under the Passports Act 1992; and/or
    • for health and safety, or security purposes;
    • to comply with our legal obligations, including (but not limited to) in relation to our anti-money laundering and sanctions compliance obligations.
  7. Who might we disclose your personal information to?
    We may disclose your personal information to:
    • other companies, agencies or individuals that maintain databases against which your identity may be verified, which may include (but is not limited to) the New Zealand Department of Internal Affairs, New Zealand Transport Agency, and the Commonwealth of Australia Document Verification Service;
    • courts, tribunals and regulatory authorities;
    • anyone else to whom you authorise us to disclose it; and
    • where we are required to do so by law.
  8. Can you access and correct your personal information?
    We want to make sure that the personal information we hold is accurate and up-to-date. Please contact us to update any personal information we hold about you.. You have the right to correct any personal information we hold about you in accordance with the Privacy Act.Subject to the exceptions set out in the Privacy Act, you may seek access to the personal information which we hold about you by contacting a partner.We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. If a fee is to be charged, we will advise you of the likely cost in advance.
  9. How can you make a privacy complaint?
    If you have any questions about privacy related issues or wish to complain about the handling of your personal information by us, please contact one of the partners in the first instance. We may ask you to lodge your complaint in writing. Any complaint will be investigated and you will be notified of the decision in relation to your complaint as soon as possible and usually within 20 working days.If we are unable to satisfactorily resolve your concerns about our handling of your personal information, you can contact the Office of the Privacy Commissioner at: PO Box 10-094, The Terrace, Wellington 6143, phone 0800 803 909,